Privacy Policy

eCenter Research Inc. is committed to protecting your privacy and the subjects involved in your research, service, or initiative.

This Online Privacy Statement explains why we collect information from you; how we use it; and the steps we take to ensure your privacy is protected.

Why we collect information from you

We collect information from you in order to provide you with the services for which you have contracted and additional information such as pricing quotes, developmental updates, invoices and payment options, and responses to your feedback.

What information do we collect?

You are not required to provide any personal information to visit our website at www.ecenterresearch.com. Users can voluntarily provide personal information to request further product or service information or a pricing quote.

We may collect, use, and store the following types of personal information:

• your name, title, company, address, email, phone, fax, and wWebsite, if applicable, that we collect when you request information on our products or services.
  
  
• accounting details such as credit card numbers and expiry dates submitted by cardholder (or approved agent) for invoice payment purposes. eCenter Research does not retain client credit card information.
  
  
• personal student/client information as provided by agent (district/board/school representative, organization/practitioner), including, but not limited to, demographics, identification numbers, parent/guardian contact information, or other information as may be required from time to time.
  
  
• personal client information as provided by agent/guardian, including, but not limited to, demographics, schedules, student/employee identification number, and other information as may be required from time to time

eCenter Research Inc. recognizes and acknowledges that the information collected to perform services for our clients is confidential. To enable eCenter Research Inc. to perform these services, clients must on occasion provide us with confidential information concerning their business affairs, finances, methods of operation, staff information, and other data hereinafter collectively referred to as "Confidential Information."

All members of the eCenter Research Inc. staff/associates, as a part of their employment/contractual arrangements, have signed a waiver ensuring the confidentiality of all client or proprietary information. This rider covers the period of employment and extends beyond. The wording of this contract is available upon request.

Who we share this information with

No personal information will be shared, sold, rented, traded, or leased with/to any third party unless explicit permission is given by the client in response to a request from us, or as required by law. It is our intent to maintain strict confidentiality of any and all information provided to us by the client.

Use of personally identifiable information

Personally identifiable information about you will only be used for the specific purposes for which it is provided, or as authorized by law.

Security of personally identifiable information

Every eCenter Research Inc. staff/associate is bound by contract to take responsibility for protecting client privacy, confidentiality, and security.

eCenter Research Inc. uses SSL and encryption protocol to protect your sensitive information and applies other physical, technical, and administrative security safeguards commensurate with security risk. Appropriate controls are in place with respect to our computer systems, data processing, storage of information, and backup procedures.

If we use an agent (another company) or independent contractor to help us serve you, they are bound by contract and other means to meet our same high standards.

Retention/disposal of personally identifiable information

Most personally identifiable information you provide is retained by eCenter Research Inc. for the duration of an active account and for two years after the calendar year you provided it, and/or as required by law.

This allows you a reasonable period of time to access and request the correction of your information. Once this time period has expired, information is either returned to the originating agent or destroyed.

Accessing, correcting, or updating personal information

Clients may review their personal information contained in eCenter Research Inc. files by contacting Client Services at support@ecenterresearch.com.

To aid in processing requests, please include the following details:

• contact information (your name, address, or email and telephone number)
• name of the product or service
• details of the request (e.g., change of email address, unsubscribe from a newsletter, review of your personal information, etc.)

Changes to this privacy statement

eCenter Research Inc.’s Online Privacy Statement may change from time to time. Any changes to our Online Privacy Statement will not change eCenter’s commitment to the safeguarding of your personal information, or the manner in which we use it. Any such changes will be posted on this website.

Please note

The eCenter Research Inc. website contains links to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving eCenter Research Inc.’s website and our information management policies no longer apply.